RETURNS

 

30 DAYS RETURNS
We will offer you a full refund on your order within 30 days of purchase.

 

WE DO NOT OFFER RETURNS FOR

  • Sale items or any order using a voucher code.
  • Earrings for pierced ears due to hygiene reasons.
  • Items that are not returned in their original condition i.e. have been worn, damaged, or are sent without their original packaging.


Please Contact Us and include the following information. 

  • Your order #
  • Your full name
  • Your reason for the return

    We do not refund the shipping cost on any returned orders. Only the cost of the actual items returned will be refunded. 

     

    EXCHANGES
    For full price or sale items you may exchange for a different size or item within 30 days of receiving your order.
    Customers will be responsible for all shipping and re-shipping charges for exchanges. 
    Exchanges are only possible if the item is available.

    Please Contact Us and include the following information. 

    • Your order #
    • Your full name
    • The item you want to exchange for


    REPAIRS
    All items are quality checked but very occasionally there may be a fault we didn't find. 
    If you receive a faulty product, please Contact Us and include the below information.

    • Your order #
    • Your full name
    • Photographic evidence of the fault along with a brief description

    Charges may apply for the repair of pieces deemed outside of warranty.

    We reserve the right to deny unreasonable returns, exchanges and repairs. 
    If you have any enquiries regarding our policies, please Contact Us.